Local, on-site IT support for schools
Friendly technicians on a schedule that fits your school — with rapid remote help between visits. We handle day-to-day fixes, maintenance and installs so everything keeps running smoothly.
Regular technician visits
Weekly, fortnightly or monthly — planned around lessons to minimise disruption.
- Proactive maintenance & security checks
- Teacher & admin walkthroughs at your pace
- Rolling task list & clear handover notes
- On-site troubleshooting for devices & Wi-Fi
- Software updates, MDM & filtering reviews
- Backups, antivirus & filtering verification
- Print queues & user accounts management
- Asset register updates & lifecycle planning
- Quick staff drop-ins & short training
- Exam / SATs readiness checks
- Safeguarding-aware guidance & best practice
- Termly summary for SLT (on request)
Remote help between visits
Passwords, printing, email, filtering and quick user support — many issues are solved in minutes.
- Secure unattended access on servers for proactive checks
- On-demand remote control for staff PCs (with consent)
- Screen-share demos & guidance for quick how-tos
- Most issues resolved in minutes between visits
Procurement & advice
Vendor-neutral recommendations and purchasing help, with optional pre-configuration.
- Devices: Windows laptops, Chromebooks, iPads (classroom & staff)
- Peripherals: docks, headsets, webcams, printers
- Licensing & software: Microsoft 365 / Google Workspace, filtering & AV
- Networking & Wi-Fi options sized to your site (models, coverage, PoE needs)
- Purchasing & rollout planning: quotes, lead times, warranty, asset tags
- Optional: pre-configure devices and handover ready to use
- Where on-site works are needed, we coordinate with your preferred installers
- User accounts, passwords and printing
- Software installs and updates
- Backups, antivirus and filtering checks
- Wireless and network troubleshooting
- Email, DNS and website support
- Approachable technicians who know your site
- Clear communication with teachers and admin staff
- Simple, affordable plans with no surprises
- Safeguarding & GDPR awareness
Flexible visit schedules
Choose a cadence that fits your timetable and budget. Remote help included between visits.
Fortnightly
Great mix of cost & coverage
- Regular on-site checks & updates
- Remote help between visits
- Clear reporting for SLT
- Flexible to scale up/down
Weekly
Best for larger schools & busy sites
- Dedicated technician where possible
- Proactive maintenance every week
- Rolling task list & handover notes
- Remote fixes between visits
Monthly
Ideal for smaller schools
- Prioritised monthly task list
- Essential maintenance checks
- Remote help between visits
- Upgrade anytime
All plans include safeguarding & GDPR awareness, and straightforward communication with teachers and admin staff.
Affordable for every school
Our support plans are designed to be simple, transparent and cost-effective. We know school budgets are tight, so we keep our pricing clear and competitive — with flexible visit schedules that can be adjusted as needs change.
Straightforward pricing — what you see is what you get.
Weekly, fortnightly and monthly options to suit every school size.
Experienced technicians delivering proactive support that saves money in the long run.
